Can I schedule recurring contributions?
Yes. You can specify whether you want your contribution made one time, weekly, twice per month, monthly, quarterly, or yearly.
Will I be charged any hidden charges or fees to give online?
No. The amount you select is the dollar amount withdrawn from your account for your gift. Your year-end giving statement will reflect this total amount.
On the other hand, FCBCLA will pay a customary transaction fee from our processor according to the payment method below:
|ACH||0.50% + .25|
|Visa/MasterCard||2.15% + .25|
Will I still receive a contribution statement?
Yes. If you create an account, FCBCLA will mail your year-end giving statement directly to your home address in January or make it available online for your tax purposes.
What if I change payment methods or want to adjust the date or amount of a contribution?
You can edit or delete a scheduled contribution at any time, including payment method, date, frequency and amount.
You can schedule new contributions at any time and can modify or cancel those contributions at any time prior to the date they are scheduled. Once the contribution has been processed, however, it cannot be cancelled.
Is online giving secure?
The giving process is safe and secure from beginning to end. All of your giving data is secured by SSL encryption. SSL is an acronym for “Secure Socket Layer”, a security protocol that provides communications privacy over the Internet. It is the same technology used by banks and e-commerce companies such as Amazon.com to keep your information safe and secure during transactions. Your information is held securely in our system. This information will remain private and will never be given away to third parties, other than to process your scheduled contributions.
Who do I talk to if I have more questions?
Contact the church office at 213-687-0814 or email: email@example.com.